Privacy Policy

Last Updated: June 2025

1. Information We Collect

We collect information you provide directly to us when you:

• Fill out our contact or booking enquiry form
• Email us or contact us via phone or social media
• Use our services as a client

The types of information we may collect include:

• Full name, email address, and phone number
• Event details such as date, location, and type of service
• Budget and other preferences you share with us
• Any photos or videos shared with us for your project

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and time spent on pages, through standard server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotations
• Confirm and manage bookings and appointments
• Deliver photography and videography services
• Send confirmation emails and project updates
• Improve our website and services
• Send promotional content where you have given consent
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: We may share data with trusted vendors who assist in our operations (e.g. email services, cloud storage) under strict confidentiality agreements.
• Legal requirements: We may disclose information if required by law or to protect our rights.
• With your consent: We may share photos or videos from your event on our portfolio or social media only with your explicit written permission.

4. Photography & Portfolio Use

Unless otherwise agreed in writing, MK PhotoFactory reserves the right to use photographs and videos taken during your event for portfolio, marketing, and promotional purposes, including on our website and social media platforms. If you wish to opt out of this, please inform us in writing before your event date.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. We also use Meta Pixel (Facebook Pixel) for advertising purposes, which tracks visits to our website to help us show relevant ads.

You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for 3 years. Client project files are retained for 1 year after project completion unless otherwise agreed.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at contact@mkphotofactory.in.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: